Last Updated: October 15, 2026
Welcome to Creatureville! Your privacy is important to us. This Privacy Policy explains how Creatureville (creatureville.art) collects, uses, and protects information when you visit our website or purchase artwork, collectibles, and other products.
Information We Collect
When you place an order or contact Creatureville, we may collect:
- Your name
- Email address
- Billing and shipping addresses
- Phone number, if provided
- Order details and purchase history
- Information you voluntarily provide through our contact forms or messages
Our website may also collect technical information, such as IP addresses, browser information, and cookies needed for website functionality.
How We Use Your Information
We use your information to:
- Process and fulfill purchases
- Ship orders and provide delivery information
- Communicate about orders, questions, or customer service requests
- Handle returns, refunds, or damaged shipments
- Maintain website security and functionality
- Comply with applicable legal and tax obligations
We do not sell your personal information.
Payments
Payments are processed through WooPayments and its payment processing partners. Payment information is handled through secure payment processing systems.
Creatureville does not directly store your complete credit card number on its website.
Shipping
We may share the information necessary to deliver your purchases, such as your name and shipping address, with shipping providers, including the United States Postal Service (USPS).
Cookies
Creatureville uses WordPress and WooCommerce, which may place cookies on your device to support shopping cart functionality, checkout, account sessions, and website preferences.
Additional cookies may be used by payment processing or other services needed to operate the website.
You can manage cookies through your browser settings, although disabling certain cookies may affect shopping cart and checkout functionality.
Information Sharing
We share personal information only as reasonably necessary to operate our website, process payments, fulfill orders, provide customer service, or meet legal obligations.
Service providers may include our website hosting provider, WooCommerce-related services, payment processors, and shipping carriers.
Data Retention
We retain order and customer information for as long as reasonably necessary to fulfill orders, maintain business records, resolve disputes, and comply with applicable legal requirements.
Your Privacy Choices
You may contact Creatureville to request access to, correction of, or deletion of personal information we maintain about you, subject to applicable laws and recordkeeping requirements.
Data Security
We take reasonable steps to protect customer information, including using HTTPS encryption and established payment processing services. However, no internet-based system can guarantee absolute security.
Third-Party Websites
Our website may contain links to external websites or social media platforms. Their privacy practices are governed by their own policies.
Changes to This Policy
Creatureville may update this Privacy Policy as our website, services, or legal requirements change. Updates will be posted on this page with a revised date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us through our website:
Website: https://creatureville.art
Contact: https://creatureville.art/contact/